Privacy Policy

Fellowship Church ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.fellowshipchurch.com), use our mobile applications, interact with our social media pages, use our analytics dashboard, or use any of our online services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide when you interact with our Services, including but not limited to:

• Name, email address, phone number, and mailing address
• Date of birth and family information
• Payment and donation information (credit card numbers, billing addresses)
• Event registration and attendance details
• Prayer requests and other communications you submit
• Account credentials (username and password)
• Photos, videos, or other media you submit
• Any other information you choose to provide

1.2 Information Collected Through Meta Platforms (Facebook & Instagram)

Our application integrates with Meta Platforms (Facebook and Instagram) to help us manage our church's social media presence, advertising, and community engagement. Through this integration, we may access the following data based on the permissions you or our page administrators have authorized:

Facebook Page Data (via pages_show_list, pages_read_engagement, pages_read_user_content):

• List of Facebook Pages managed by our organization
• Page engagement metrics (likes, comments, shares, reactions, reach)
• Content posted to our Pages, including user-generated content such as comments, posts, and reviews

Instagram Data (via instagram_basic, instagram_manage_insights):

• Basic Instagram account information (username, profile details)
• Instagram engagement insights and audience demographics
• Performance metrics for Instagram content

Insights and Analytics (via read_insights):

• Aggregated page performance data and audience demographics
• Post-level engagement and reach metrics
• Follower growth and activity trends

Advertising Data (via ads_read, ads_management, business_management):

• Ad campaign performance data (impressions, clicks, conversions, spend)
• Audience targeting information used in advertising campaigns
• Business account and ad account management data

1.3 Information Collected Through Google Services

Our application also integrates with Google services to monitor website performance and advertising effectiveness. Through these integrations, we may access the following data:

Google Analytics Data (via Google Analytics Data API and Admin API):

• Website traffic and visitor data (page views, sessions, user counts)
• User behavior data (pages visited, session duration, bounce rates)
• Audience demographics and interests (age, gender, geographic location)
• Traffic source and acquisition data (referrals, search queries, campaigns)
• Conversion and event tracking data
• Analytics property configuration and account information

Google Ads Data (via Google Ads API):

• Ad campaign performance metrics (impressions, clicks, conversions, cost)
• Keyword and search term performance data
• Audience targeting and demographic data
• Budget and bidding information
• Conversion tracking and attribution data

1.4 Information Collected Automatically

When you access our Services, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Browser type and version
• IP address and general location data
• Usage data (pages visited, links clicked, time spent on pages)
• Cookies, pixel tags, and similar tracking technologies

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and maintain our Services
• To process donations and event registrations
• To communicate with you about church events, programs, and ministry opportunities
• To send newsletters, devotionals, and other ministry-related content
• To respond to your prayer requests, inquiries, and support needs
• To personalize your experience and deliver relevant content
• To manage and administer our social media presence on Facebook and Instagram
• To create, manage, and optimize advertising campaigns on Meta Platforms and Google Ads
• To analyze website traffic and user behavior through Google Analytics
• To measure the effectiveness of our advertising and outreach efforts
• To generate reports and dashboards for internal ministry planning
• To analyze usage trends and improve our Services
• To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers. We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, email delivery, web hosting, analytics, and advertising platform management.

Meta Platforms. When you interact with us through Facebook or Instagram, your information may be shared with Meta Platforms, Inc. in accordance with their Data Policy and your privacy settings on those platforms. Our use of Meta data is governed by the Meta Platform Terms and Developer Policies.

Google. We use Google Analytics and Google Ads services, which involve sharing data with Google LLC. Google's use of this data is governed by the Google Privacy Policy and the Google Ads Data Processing Terms.

Analytics Dashboard Providers. We may share data with third-party tools and platforms used to aggregate and display analytics from Meta and Google services in a unified dashboard for internal use.

Ministry Partners. With your consent, we may share your information with affiliated ministries, campus locations, or partner organizations to facilitate your involvement in programs and events.

Legal Requirements. We may disclose your information if required to do so by law, regulation, or in response to valid requests by public authorities.

Protection of Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels (including the Meta Pixel and Google Analytics tracking code), and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Analyze website traffic and user behavior
• Measure the effectiveness of our advertising campaigns on Meta Platforms and Google Ads
• Deliver targeted content and relevant advertisements
• Understand how visitors interact with our website and content

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our Services.

5. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Analytics and advertising data obtained through Meta and Google integrations is retained in accordance with the respective platform's data retention policies and our internal data management practices. When your information is no longer needed, we will securely delete or anonymize it.

6. User Data Deletion

You have the right to request the deletion of your personal data that we have collected. This includes any data obtained through your use of our Services, including data received from Meta Platforms (Facebook and Instagram), Google Analytics, and Google Ads.

6.1 How to Request Data Deletion

To request the deletion of your data, please send an email to:

Email: webstaff@fellowshipchurch.com

In your request, please include:

• Your full name
• The email address associated with your account
• A description of the data you would like deleted
• The platform(s) through which you interacted with us (e.g., website, Facebook, Instagram, Google)

6.2 What Happens After Your Request

Upon receiving your data deletion request, we will:

• Verify your identity to protect against unauthorized requests
• Process your request within 30 days of receipt
• Delete or anonymize your personal data from our active systems and databases
• Remove your data from any connected analytics dashboards and reporting tools
• Direct any relevant third-party service providers to delete your data where applicable
• Send you a confirmation once the deletion is complete

6.3 Limitations

Please note that certain data may be retained if required by law, necessary to complete a transaction you initiated, or needed to detect and protect against fraudulent or illegal activity. Aggregated or anonymized analytics data that does not identify you personally may also be retained. Additionally, data that has already been processed by Meta or Google may be subject to those platforms' own data deletion policies and timelines.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data (see Section 6)
• The right to restrict or object to the processing of your data
• The right to withdraw consent at any time
• The right to data portability

To exercise any of these rights, please contact us at webstaff@fellowshipchurch.com.

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at the email address listed below.

9. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. Access to third-party platform data (Meta and Google) is secured through industry-standard OAuth 2.0 authentication and is restricted to authorized personnel only. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.

10. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications, including Meta Platforms and Google services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access, including:

• Meta Privacy Policy: https://www.facebook.com/privacy/policy/
• Google Privacy Policy: https://policies.google.com/privacy

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Services we offer, or applicable laws. When we make changes, we will update the "Effective Date" at the top of this policy and, where appropriate, notify you through our Services or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Fellowship Church Email: webstaff@fellowshipchurch.com Website: https://www.fellowshipchurch.com